AUTOGATE FAQ
Straight answers about autogate motors in Malaysia — which one suits your gate, what happens when the power goes, and what it costs. Still stuck? WhatsApp us and a real person will answer.
It depends on how your gate opens. The 880 Ultra is a 7-in-1 operator that handles both swing and folding gates. The arm series — Model 712, 212 and 212K — is built for swing gates, with the 212K reserved for large or heavy installations.
DNOR 712 vs 212 compared →DNOR 212 vs 212K compared →See all six systems →
It keeps working. Every DNOR system carries a backup battery good for up to 72 hours of operation, so a blackout does not leave you locked in or out.
The final figure depends on your gate type, its width and weight, whether wiring already exists, and which accessories you add. Our cost guide breaks down what goes into the price, and a quote for your specific gate is free.
Very likely. DNOR works through more than 500 authorised dealers and distributors across Malaysia, Indonesia and India — from Klang Valley to outstation. Send us your address and we will confirm your nearest certified installer.
Yes. Promax Automations was founded in 2009 and launched its first motor, the Model 712, in 2010. Its own manufacturing company, DNOR Automation Sdn Bhd, was formed in 2011, and every unit is quality-tested at the Puchong factory before it ships.
It is engineered for it specifically. DNOR pairs Italian motor technology with engineering done in Puchong, tuned for tropical heat, humidity and monsoon rain rather than a European winter. The durability record is independently verified: 1,459,258 continuous gate swings, certified by the Malaysia Book of Records on 28 March 2023.
Do not power it back on until it has been checked. Water in the control board or motor housing can turn a repairable fault into a replacement. Our rainy-season guide walks through the steps and what to check first.
It comes down to the age of the unit, the cost of the parts still available for it, and how often it has already failed. Our guide sets out where the line usually falls.
Yes. DNOR systems carry a warranty of 1 to 3 years depending on the model, with terms and conditions applied. What it covers and how to claim is set out in our warranty guide.
It is a solar-powered dual-lens CCTV camera that needs no wiring and no socket. It streams live HD to your phone, records, and includes a built-in siren, spotlight and detection alarm — and it can trigger your gate from the DNOR app.
Every function of the remote and keypad — pairing, channel settings, the auto-close timer and the alarm controls — is covered step by step in our remote control guide.
Apply through the dealer programme. DNOR is carried by 500+ dealers and distributors across Malaysia, Indonesia and India, with product training, starter stock and factory-backed technical support from the Puchong plant.
Ask us directly — we answer autogate questions all day.
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